How do I request an early check-in or late check-out with the hotel?
Since hotel policies regarding early check-in (generally before 2:00 pm) or late checkout (generally after 12:00 pm) vary by location and by hotel, please call the hotel directly prior to your arrival to make any necessary arrangements. Direct hotel phone numbers can be found on your confirmation email or on the hotel information page.
What is your policy regarding cancellations?
If your travel plans change, you can cancel or modify your reservation in accordance with the hotel’s cancellation policy as stated during the reservation process.
Will I be charged for extra guests occupying my room?
Hotel room rates vary by date and by the number of adults occupying a single room. To accommodate more guests, you need to change your reservation. You will be notified of any additional charges prior to confirming your updated reservation.
Is there a minimum age requirement to reserve a hotel room?
Although individual hotel policies may vary, most hotels have a minimum age requirement of 21 years old. Please call the hotel directly prior to your arrival to make any necessary arrangements. You can find direct hotel phone numbers in your confirmation email or on the respective hotel information page.
Can Superior Stay supply a cot or crib for my room when I travel with children?
We’ll do everything possible to accommodate your request. Please note all special requests in the “Add comment” area when making a reservation on our website.
